Business Application and Information Services

Overview	Application Management Services	TECHNOLOGY Advisory
Implementation	Resourcing

APPLICATION MANAGEMENT SERVICES
Barnstone focuses on developing tailored application management and business process support solutions for each client. Our solutions include the optimisation of the client’s internal support processes, infrastructure and technology and complete outsourced support services. At all times, the aim is to make technology and service work as efficiently as possible to support the client’s business goals.

Our ability to develop dynamic solutions is based on a thorough understanding of the application management and business process support environment, our client’s needs, superior service and relationships built on trust. The effectiveness of this approach is reflected in strong growth – in just three years, Barnstone’s outsourcing division has built a client base spanning 3 000 users at 13 sites, a call centre handling 500 calls a month and a professional team of 20 people.

Barnstone Outsourcing is a Level 3 BBBEE contributor . . . download certificate

OUR APPLICATION MANAGEMENT SERVICES INCLUDE:

• Contact Centre ( download PDF )
  • Service Desk
  • Call Management
• ERP Support Services
  • Functional Support
  • Technical Administration
• ERP System Enhancements
  • Functional
  • Development
  • System Performance Optimisation
  • Upgrades
  • Regression Testing Services
  • Software as a Service
  • Hosting